Pass variables between connect flow and third-party applications using query parameters in the AccessURL?

Question

Is there a simpler way to transfer some core flow variables such as caller's phone number to a 3rd party app via Access URL query parameters?  Or even HTTP headers?

For example:https://www.example.com?caller={callerid}

The 3rd party app would of course still do its own authentication/authorization.

Using an SDK in the target app to fetch this basic information seems an overkill.
The intent is for the 3rd party app to use that information as a key to bring up related information.

If it is possible, then what all out of box params are available for such transmission ?

Thanks

![Enter image description here](/media/postImages/original/IMbli-Bew-T_ykMkPNmyygWQ)

nsarecha · Answer

This can be achieved by using your 3P application as an application component with Amazon Connect Step-by-Step guides (also called Views). You can start by creating a new view, and adding the application component to the canvas. The path field here can be used to define the path URL along with any other query parameters.

Reference link for additional info: https://d3irlmavjxd3d8.cloudfront.net/?path=/docs/ui-component-application--with-agent-workspace-example

Pass variables between connect flow and third-party applications using query parameters in the AccessURL?

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