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SES - Server-side message: Network Failure

2

When I navigate to SES in US-EAST-1, I see the below message. It works in other regions. I used to use SES with this account, but haven't touched it in 6 months or so. What could be causing this? I even try with the root account and get the same thing, so I'm assuming it's not permission related. In Dev Tools I see net::ERR_CONNECTION_RESET, but again this is only for US-EAST-1.

Unknown error Request failed with unknown error, ensure that you have the necessary permissions and that all fields have correct values.

Server-side message: Network Failure

  • astro
    4 months ago

    I also see the same issue..... all other regions work without issue.

  • astro
    4 months ago

    this seems to be an issue across all accounts in virginia, looking at employers account and see the same... seems to be a much larger issue for the entire region.

  • tom_5S_technology
    2 months ago

    I am having the same issue in us-east-1

  • phideauxx
    2 months ago

    I am having the same issue, Using AT&T internet with Active Armor security enabled which seems to be blocking the site. (I get notifications from my AT&T app) I have tried to add and exception for that URL, but so far it still doesn't work. Edit: It took a few hours, but it looks like the unblock action finally worked and I am able to use the site correctly again.

Topics
Management & GovernanceFront-End Web & MobileBusiness Applications
Tags
AWS Management ConsoleAmazon Simple Email Service
Language
English
aklatt
asked 4 months ago99 views
1 Answer
0

I had a similar problem recently. AWS Support told me that some customers connecting through a certain ISP are experiencing this issue. AWS Support's recommended solution is to go into your ISP router's firewall settings to allowlist the endpoint "email.us-east-1.amazonaws.com". In my case, that was the URL that was generating error according to my dev tools. You may need to allowlist a different URL.

Alternatively, I solved this by connecting to the internet through a VPN, and thereby bypassing any firewalls used by my ISP.

tom_5S_technology
answered 2 months ago

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