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Issue with claiming 2nd DID number

0

I tried to claim the 2nd DID number for my 1st Amazon Instance, but showing an error like "You've reached the limit of Phone Numbers. To increase the limit, contact support." How can I solve this issue? I am using AWS free account with a basic support plan.

Topics
Application IntegrationBusiness ApplicationsMachine Learning & AI
Tags
Amazon Connect
Language
English
asked 3 years ago312 views
2 Answers
0

Hi there!

Please file a service quota increase for phone numbers on your instance using the AWS Management Console. AWS Support can assist in raising service limits.

Happy building!

AWS
EXPERT
answered 3 years ago
0

Hi Nishat,

Your 2nd line is not necessarily to be as same as inbound line. choose another country, usually US lines are available and will not ask you for limit increase.

Best Regards, Ramy Hussein

answered 3 years ago
  • Mohammad Nishat
    3 years ago

    I tried, other countries line too. But it's showing the same error yet. Is there any app available for calling using that app, so I can call and test my flow?

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