Getting DNS error with my domain

0

I am having my domain with Godaddy (jinendrakiawaz.com) and I have hosted domain on AWS Lightsail. I have added the nameservers entries in my Godaddy panel which were given by AWS DNS Zone. When I am trying to open my website then it is showing error "This Site can't be reached. DNS_PROBE_FINISHED_NXDOMAIN.

I have checked with my domain panel and with Godaddy support as well and they mentioned that it is from server end.

Can anyone help me to resolve this?

Shweta
asked 2 months ago150 views
3 Answers
1

Hello.

I checked the NS record using the command below, and it was confirmed successfully.

dig jinendrakiawaz.com ns

; <<>> DiG 9.18.18-0ubuntu0.22.04.1-Ubuntu <<>> jinendrakiawaz.com ns
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 42595
;; flags: qr rd ad; QUERY: 1, ANSWER: 4, AUTHORITY: 0, ADDITIONAL: 0
;; WARNING: recursion requested but not available

;; QUESTION SECTION:
;jinendrakiawaz.com.            IN      NS

;; ANSWER SECTION:
jinendrakiawaz.com.     0       IN      NS      ns-2034.awsdns-62.co.uk.
jinendrakiawaz.com.     0       IN      NS      ns-1441.awsdns-52.org.
jinendrakiawaz.com.     0       IN      NS      ns-162.awsdns-20.com.
jinendrakiawaz.com.     0       IN      NS      ns-984.awsdns-59.net.

;; Query time: 0 msec
;; SERVER: 172.17.240.1#53(172.17.240.1) (UDP)
;; WHEN: Thu Aug 08 18:18:23 JST 2024
;; MSG SIZE  rcvd: 194

Also, when I access the website with the curl command, the status code is returned as 200, so I think it is working normally.

curl http://jinendrakiawaz.com -I
HTTP/1.1 200 OK
Date: Thu, 08 Aug 2024 09:17:49 GMT
Server: Apache
Last-Modified: Thu, 08 Aug 2024 06:23:47 GMT
ETag: "3112-61f2611c671fe"
Accept-Ranges: bytes
Content-Length: 12562
Vary: Accept-Encoding
Content-Type: text/html

Based on the above, it seems that your local network is probably just having trouble resolving names with DNS.

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EXPERT
answered 2 months ago
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EXPERT
reviewed 2 months ago
profile pictureAWS
EXPERT
reviewed 2 months ago
1

hi Shweta Check the steps to resolve issue hope it helps

Double-check Nameserver Entries

  • Log in to your GoDaddy domain management panel.

  • Navigate to the settings for your domain (jinendrakiawaz.com).

  • Locate the section for nameservers or DNS management.

  • Ensure the nameservers listed there exactly match the ones provided by your AWS Lightsail DNS Zone. Common mistakes include typos or missing periods at the end.

  • Wait for Propagation DNS changes can take 24-48 hours.

Flush DNS Cache

  • Sometimes, outdated DNS records cached on your device or internet service provider (ISP) can cause this error. Try flushing your DNS cache:

  • On Windows: Open Command Prompt as administrator and type ipconfig /flushdns. Press Enter.

  • On macOS/Linux: Open Terminal and type sudo dscacheutil -flushcache. Enter your password when prompted.

  • Check AWS Lightsail DNS: Verify zone health and website files.

If none of these steps resolve the issue

  • Contact AWS Lightsail support for further assistance. They can provide more specific guidance based on your configuration.
  • Consider contacting GoDaddy support again, but emphasize that you've already confirmed the nameserver entries are correct and request them to investigate further on their end.

For more follow the links

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Sandeep
answered 2 months ago
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EXPERT
reviewed 2 months ago
1

Hi, seems to work in my Firefox:

Enter image description here

So, issue local to your machine?

Best,

Didier

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EXPERT
answered 2 months ago
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EXPERT
Sandeep
reviewed 2 months ago

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