Problem in accessing AWS lambda functions

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Error

In the past week, I made a couple of lambda functions and integrated them with Amazon Lex. At that point in time, everything was running smoothly ranging from the execution to logs being generated in the cloud watch console. But today when I checked the lambda dashboard then I couldn't find any function!!

There is an error coming up and after inspecting the same in the browser, I can see that from the backend itself the functions object is null whereas I had around 4 to 6 active lambda functions in the account. This is weird because I haven't touched any one of them recently. What's more astonishing is that the lex bot with which I integrated the lambda has no lambda function associated with it now.

Lex Error

Previously I used one lambda function as the dialogCodeHook in order to validate the slots, but now the checkmark for the lambda initialization has been removed automatically.

Is this a temporary issue or is it with me only? Please help me to get things back into the place they were before. If the previous functions can't be restored then it would be a big problem for me. (Also I can't make a new function). I hope this thing gets solved as early as possible because there is no other way for seeking technical help/assistance

2 Answers
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Hi - There can be few possibilities here.

  1. Your permission has changed or
  2. Some admin or someone removed resources. or
  3. You are not in correct region

Please contact your administrator and also verify your roles. Would also suggest to reach out to support team to investigate further.

profile pictureAWS
EXPERT
answered a year ago
  • Thanks for your reply @nitin. But in my case, none of the 3 possibilities are there. I am in the correct region as initially ie US East-1 (North Virginia) and apart from me, no one has access to my account (no administrator is there).

    I tried switching to different regions but the problem is the same. I am not able to view the previous functions as well as can't make new functions. By the way, did you notice that in the initial screenshot that I shared, the page says "Last fetched 53 years ago". I am sure 53 years ago even internet wasn't in existence. Really don't know why that's happening.

    Can you tell me how can I raise a support ticket? Because as of now I know that for Basic users, AWS doesn't provide technical support. If that is the case, then it is very disappointing because even the basic users have some important use cases of AWS.

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Oh, just got the access to my account back. Actually it was due to a false compromise alert that led to my account suspension. A little chat with the support team sorted the thing out

answered a year ago

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