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Access Denied Error when I visit Lambda dashboard ans not able to create Function

0

My existing function created with NodeJS 14 version seems discorded support. Accordingly I got Email fom AWS. When I visit Console I am not able to access Lambda Function as well as when visit Lambda Dashboard throwing error "Access denied You don't have permission to perform this action. UnknownError" There is no issue in the health dashboard. How can I reach AWS support Team, or help me to resolve this to create new Function. Rama

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asked 2 years ago1.3K views
2 Answers
2

=>Check IAM Permissions =>Update IAM Policy =>If you are an IAM administrator, review and update your IAM policies.

{
  "Version": "2012-10-17",
  "Statement": [
    {
      "Effect": "Allow",
      "Action": "lambda:*",
      "Resource": "*"
    }
  ]
}

=>Check AWS Organizations

=>Update Node.js Runtime:

aws lambda update-function-configuration --function-name YOUR_FUNCTION_NAME --runtime nodejs16.x

=>Access AWS Support Center =>Create a Support Case =>Provide Detailed Information:

EXPERT
answered 2 years ago
EXPERT
reviewed 2 years ago
EXPERT
reviewed 2 years ago
0

Try to Update Lambda Function Runtime via CLI:

aws lambda update-function-configuration --function-name YOUR_FUNCTION_NAME --runtime nodejs18.x

Replace YOUR_FUNCTION_NAME with the name of your Lambda function.

If the above steps do not resolve the issue, you may need to contact AWS Support for further assistance. Here's how you can do that:

  1. Log in to the AWS Management Console with an account that has the necessary permissions.
  2. Navigate to the Support Center:
  • Click on your account name in the top-right corner.
  • Select "Support Center" from the dropdown menu.
  1. Open a Support Case:
  • Click on the "Create case" button.
  • Choose "Technical support".
  • Fill in the necessary details about your issue.
  • Select the severity level based on how critical the issue is to your operations.
  1. Submit the case and wait for AWS Support to respond.
EXPERT
answered 2 years ago

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