Restrict queues that supervisor can see in Real-time and historical metrics

Question

Is it possible to restrict the queues that a supervisor can see on Real-time dashboard and in Historical metrics? 
For example, supervisor for Team A should only be able to see metrics of queues related to Team A.
Or supervisor only sees the queues that he/she is part of?
I tried tags to restrict the queues that a supervisor can see, but in real-time metrics, all the queues are visible to supervisor regardless of tags.

Answer

Good news shzbmmn! Tag-based access control for the real-time metrics page was recently released: [https://docs.aws.amazon.com/connect/latest/adminguide/rtm-tag-based-access-control.html](https://docs.aws.amazon.com/connect/latest/adminguide/rtm-tag-based-access-control.html)

Answer

Not possible out of the box. This is where a custom solution would have to come in play or save a report with only the specific information you're after.

david

Answer

This is a much requested feature, please work with your Connect SA to add your requirements into this request

Restrict queues that supervisor can see in Real-time and historical metrics

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