Multiple users reporting black screen

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I've tried rebooting all their workspaces, but that is not helping.

Why would multiple users all at once in different locations report a black screen on their workspace client?

asked 2 years ago104 views
3 Answers
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This may be due to the internet outage in the north east US today.

answered 2 years ago
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Looks to be a problem with the latest version of the client, see other post:

https://forums.aws.amazon.com/thread.jspa?threadID=334013&tstart=0

answered 2 years ago
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Please let me know if you solve this

answered a year ago

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