SES mails go to spam

Question

I have using SES from long time with dedicated IP, however all my emails go to spam,

i've created a new domain to isolate the problem and i have "sent test mail" from SES console and the same mails are went to spam.

i have made some research and found an article that suggest to remove "the second DKIM signature" '
https://www.validity.com/blog/think-like-an-email-expert-how-to-troubleshoot-dkim-alignment-failures/
that added automatically from SES
as the last line here says https://docs.aws.amazon.com/ses/latest/dg/troubleshoot-dkim.html
"Your emails contain two DKIM signatures
The extra DKIM signature, which contains d=amazonses.com, is automatically added by Amazon SES. You can ignore it."

how can remove this extra DKIM signatures?

Answer

Dear thank you for your response,

i want to remove The extra DKIM signature, which contains d=amazonses.com not my DKIM signature.

Answer

Thanks for reaching out and asking your question. As referenced in https://docs.aws.amazon.com/ses/latest/dg/send-email-authentication-dkim.html, It’s generally never recommended to disable your DKIM signing as it risks tarnishing your sender reputation, and it increases the risk of having your sent mail go to junk or spam folders or having your domain spoofed. However, the capability exists to override the domain inherited DKIM signing properties on an email address identity for any particular use case or outlying business decision that you might have to either permanently or temporarily disable DKIM signing, or to re-enable it at a later time. See Overriding inherited DKIM signing on an email address identity.

Also refer to this knowledge center , https://repost.aws/knowledge-center/ses-email-flagged-as-spam and cross check

EXPERT

AWS-User-Nitin

answered 8 months ago

Also refer to this knowledge center , https://repost.aws/knowledge-center/ses-email-flagged-as-spam and cross check

SES mails go to spam

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