Why is RDS DB Instance Class empty when restoring from a Snapshot?

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We are trying to restore a PSQL DB snapshot. However, our DB Instance Class dropdown menu is empty and we cannot move forward. This is happening across both Firefox and Chrome so I don't believe it to be browser related. In the browser console, we can see a failed HTTPS call (screenshot below). Failed AWS HTTPS call

Any help and/or insight would be greatly appreciated!

3 Answers
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Check your AWS account privileges: Ensure that your AWS account has the necessary permissions to restore a DB snapshot and create a new DB instance. Check if the user or role associated with your account has the required permissions for the RDS service, specifically for snapshot restoration and DB instance creation.

profile pictureAWS
answered 10 months ago
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EXPERT
reviewed 10 months ago
  • Thank you so much for your response. We went ahead and checked the permissions and even added the AmazonRDSFullAccess to our accounts. However, the problem still remains. Any other thoughts?

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Maybe check to see if the default engine version for PostgreSQL is available in your chosen AWS region, and make sure that the DB snapshot you are trying to restore is compatible with the available engine versions in RDS . So verify if the engine version of the snapshot is supported by the region and instance type you are using.

https://docs.aws.amazon.com/AmazonRDS/latest/UserGuide/CHAP_PostgreSQL.html#PostgreSQL.Concepts.General.DBVersions

profile pictureAWS
answered 10 months ago
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Not sure what happened but today when I tried again everything worked as normal.

I truly appreciate the advice and help with this issue. Thank you!!

answered 10 months ago

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