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Play notification sound for every new message

0

Can we play a notification sound for every new message both at client and agent side in AWS Chatbot. Do we have some inbuilt capability in Amazon CCP

Topics
Machine Learning & AIManagement & Governance
Tags
Chat BotsAWS Chatbot
Language
English
VarunTripathi0888
asked 2 years ago213 views
1 Answer
0

There is no capability to reproduce a sound with each notification currently, you can configure sound notifications for your navigator, here is a way to configure it in chrome: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0965662

profile pictureAWS
Simon Cordova
answered 8 months ago

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