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I am unable to aws.training portal, all my certifications/transcript are not available.

Please provide resolution.

Error: We're sorry. An error occurred while processing your request. Please try again. Error Code: 500

asked 2 years ago345 views

3 Answers
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Hello , =>If the above steps do not resolve the issue, it may be necessary to contact AWS Support directly. Here’s how you can do it:

=>Open a Support Case: Visit the AWS Support Center. Sign In:

=>Sign in with your AWS account credentials. Create a New Case:

=>Click on "Create case" and select "Account and billing support". Fill in the Details:

=>Provide detailed information about the issue, including the error message and error code (500), and any steps you have already taken to try and resolve the issue. Submit the Case: Submit the case and wait for a response from AWS Support.

Email: =>training-support@amazon.com AWS Training and Certification Contact Us Page: =>Visit the AWS Training and Certification Contact Us page and fill out the contact form.

EXPERT

answered 2 years ago

EXPERT

reviewed 2 years ago

0
EXPERT

answered 2 years ago

EXPERT

reviewed 2 years ago

0

Hello,

To resolve your issue

**Try Again Later: **The error might be temporary. Wait a few minutes and try logging in again.

Clear Browser Cache: Clear your browser's cache and cookies and attempt to log in again.

Contact AWS Support:

Open a Support Case: Visit the AWS Support Center.

  • Sign in with your AWS account credentials.
  • Click on Create case and select Account and billing support.
  • Provide details about the issue, including the error code (500).
  • Submit the case.

Email Support: training-support@amazon.com

Refer to Documentation: Follow troubleshooting steps https://docs.aws.amazon.com/signin/latest/userguide/troubleshooting-sign-in-issues.html

If these steps don't resolve the issue, contacting AWS Support directly is the best course of action.

EXPERT

answered 2 years ago

EXPERT

reviewed 2 years ago

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