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Hi,
as the error suggests, contact Support so they can solve the issue. This is also mentioned in this guide (check Phone numbers per instance section) https://docs.aws.amazon.com/connect/latest/adminguide/amazon-connect-service-limits.html
Also there are certain implications when deleting a Connect instance and its phone number, as pointed out in this post: https://repost.aws/questions/QU75xdZbLARqiEPvAYL0Nkow/amazon-connect-restoring-phone-number
Hope it clarifies.
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I have a basic plan , and I am facing same issue, I don't have opportunity you call customer service, What should I do.
answered 8 months ago
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