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Cloud9 Access No Longer Available

1

The past few days, I worked through some exercises in AWS. I spun up a Cloud9 environment and used this.

But now, when I want to return to the Cloud9 environment, my access has been restricted. I get a page that says “This account does not have access to Cloud9 service”.

What could the cause be, and how can I regain access to Cloud9?

The ec2 container tied to the Cloud9 service was initially stopped. But after restarting it, I still don't have access. Furthermore, I don't have an option to create a new Cloud9 environment.

Additional note: The ec2 container for Cloud9, after manually starting it, eventually stopped again.

Thank you!

asked a year ago7K views
6 Answers
0

I would recommend you open a support case for this issue.

AWS
EXPERT
answered a year ago
0

Hi iBehr,

Thank you for responding. Is there a way to do that under the free tier?

I realized that the ec2 instance shuts down after some time because that is the way I'd originally configured Cloud9 - if there was no activity in the environment after a half hour, it would shut down. So that makes sense.

But I still don't understand why I can't get into the Cloud9 environment anymore.

Would it be worth the effort to delete the ec2 container? Would that allow me to then create a new Cloud9 environment?

Funny thing - I'm experiencing this issue as a root user. When I log in as an IAM user with appropriate privileges, I'm able to create a new Cloud9 environment with no issue.

answered a year ago
0

Hi

Is it a new AWS account? Since yesterday, some new AWS accounts have been unable to access the Cloud9 console with the same error. Existing AWS accounts can access without problems.

answered a year ago
0

I'm getting the exact same error when trying to run the EKS workshop.

Console Error Message

This account has existed for many years but just reviving it for some hacking.

answered a year ago
0

I'm able to connect to it now. I guess there was an issue on AWS' end.

answered a year ago

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