Action Required: Irregular activity in AWS account

0

Hello, I was notified that my Amazon Web Services Account email has been updated today with a new email address: XXXXXXXXXXXX

However, I have never updated my email address and my original email has never received any authorization email to authorize the email update.

  1. I am not able to access my original account for now.
  2. I am unable to manage the account and start remediation actions

As my credit card is required to be input when I register the account, I am worried the hacker will purchase services without authorization.

Would need help to resolve this issue, thank you!

*Edit: Removed email address — Ben G.

1 Answer
1
profile pictureAWS
EXPERT
kentrad
answered a year ago

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