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AD Connector inoperable state - Unable to delete

0

Hello, I have been experimenting with Workspaces and created an AD connector and an EC2 instance as a Domain controller. The EC2 instance got deleted by mistake and this moved the AD connector to the "Inoperable" state. I cannot delete the AD connector now and when I try, it gives the message "On-premises issue(s) detected by instance 10.101.1.138: Unable to reach DNS port (TCP 53) of on-premises server 10.101.0.37. On-premises issue(s) detected by instance 10.101.2.164: Unable to reach DNS port (TCP 53) of on-premises server 10.101.0.37. How can I delete this AD connector? This was all created via terraform and I am now stuck. Please advise.

Topics
End User ComputingSecurity, Identity, & Compliance
Tags
End User ComputingAWS Directory Service
Language
English
AWS-User-6085615
asked 3 years ago997 views
1 Answer
1

It sounds like Workspaces is still registered with your AD Connector. Please open an AWS support case for this. You cannot fix it on your own.

AWS
EXPERT
Jeremy_G
answered 3 years ago
  • AWS-User-6085615
    3 years ago

    I do have a basic AWS plan and when I try to open a technical support case, it doesn't let me and asks me to upgrade. Is there any other option to open the support or case or get technical help for my situation?

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