SES account Verification of new EC2 account

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Folks - Seem to be stuck in an endless loop here, trying to verify an email account for SES that lives on on the new EC2 instance we wish to send email from.

Example: new EC2 host name: newec2.domain.edu account that requires verification: account@newec2.domain.edu

we can't get the verify email through to account@newec2.domain.edu

We tried the workaround S3 config, so that account@newec2 would land in a bucket, but no joy there either;

We can make the connect to the AWS end-point via port 587, so we do have outbound throughput; just can't land the inbound verify email.

asked 4 months ago100 views
1 Answer
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Hello @marraybay .

To be able to verify an email Identity on SES (in your case account@newec2.domain.edu), the email address account@newec2.domain.edu needs to have an active mailbox where it is able to receive emails from any email service provider (e.g gmail, yahoo, outlook, etc). Please note that this is outside of SES, if you have an application on the ec2 instance which is able receive and process incoming mail you need to review the application documentation, test and confirm that it can receive mail first before attempting to verify the email identity.

When you initiate the process to verify the email identity, SES will send an email to the inbox of the email address you wish to verify ( account@newec2.domain.edu). When you receive this email you need to click on the link in the email to verify it.

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answered 3 months ago

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