Business Support Actrivated, but not accessible

I apologize for the frustrating situation you're experiencing with your AWS Business Support activation. It appears there's a discrepancy between your account status and what you're seeing in the AWS console. This can sometimes happen due to system delays or technical issues.

Given that you've received confirmation of your Business Support trial activation, but are unable to access the support features, here are some steps you can take:

1. First, ensure that you're logged into the correct AWS account where the Business Support plan was activated.

2. Try clearing your browser cache and cookies, then log out and log back into the AWS Management Console.

3. If the issue persists, the best course of action is to contact AWS directly. Even though you can't access Business Support features yet, you can still create a support case through the AWS Support Center. This is available to all AWS customers, including those on the Basic support tier.

4. When creating the support case, choose the account and billing category, and explain the situation in detail. Include the confirmation you received about your Business Support trial activation and describe the access issues you're facing.

5. If you're unable to create a support case for any reason, you can also try reaching out to AWS through their general customer service channels or social media platforms.

Regarding your comment about tags, you're right that the tagging system can be limiting. For a question like this, a general tag like "Account" or "Billing" might be the closest fit, even though it's not ideal.

Remember, the activation of support plans can sometimes take a little time to propagate through all systems. If it's been more than 24-48 hours since you received the confirmation, definitely reach out to AWS support to resolve this issue.
Sources
Upgraded to Business Support Plan But Still Not Activated After Several Days—What Should I Do? | AWS re:Post
AWS Business Support