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Please submit a ticket to the AWS Training & Certification customer support team, and they will provide assistance. If you already submitted a case, please allow at least 48 hrs to get a response.
answered 3 years ago
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The AI responded to my question, which was similar to this one, you can view it here: https://repost.aws/questions/QUwRL_7w7sTSScL8ywn7ASGw/rescheduling-the-exam-voucher