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Hi Andrew, The error code you have received is indeed due to the playback URL being incorrect per (https://aws.github.io/amazon-ivs-player-docs/1.12.0/web/interfaces/playererror.html). If the behaviour still persists,
- could you kindly cross-check there isn't any typo or spacing at the start/end of the URL,
- or check the behaviour is reproducible using https://debug.ivsdemos.com/
- or if you're comfortable to share the code snippet of the player, to reproduce from my side.
answered 2 years ago
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Thank you for the reply, but the solution is embarrassingly simple: check to see if that stream is even available. The test stream was down for at least a day and a half, I finally tried to get it on other code samples and same issue on those. I just assumed it was the integration :facepalm. The stream is back now. *I am the original poster, not sure why I have different accounts.
answered 2 years ago
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