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You can create a lambda function to call the StartOutboundVoiceContact API action.
Here are two guides from AWS which I found quite useful
[+] Automating outbound calling to customers using Amazon Connect https://aws.amazon.com/blogs/contact-center/automating-outbound-calling-to-customers-using-amazon-connect/ [+] Creating an outbound calling solution during a pandemic using Amazon Connect https://aws.amazon.com/blogs/publicsector/creating-outbound-calling-solution-pandemic-using-amazon-connect/
answered 2 years ago
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asked 2 years ago

While this is a solution, it's important to note this is not a native outbound campaign which is unfortunately not supported due to specific carrier integration being required