Hi jsonc,
Thanks for your answer!
Yes sure I track all the notifications for complaints and bounces for years. And I do see some complaints in my tracking systems sometimes so it works.
The problem is that there are NO notifications about recent complaints and the rate is increasing. The other problem is that complaints rate is increasing and is not decreasing for months now.
Maybe my problem is related for the issue reported here? https://repost.aws/questions/QURR3IxhFBRZqfEmEcEp6nqA/spike-in-outlook-com-all-microsoft-complaint-rates
I published my AccountID in a hope someone from AWS investigate the issue I reported.
Thanks, Andrey.
Hi. Good question, Andrey.
First off, I would recommend not giving out your Account ID.
One thing you could do is to track notifications for complaints and bounces: https://docs.aws.amazon.com/ses/latest/dg/notification-examples.html
Those notifications can give you more information about the categorization and why you're seeing some of the complaints. That may help you determine the cause of the complaints.
Relevant content
- asked 7 months ago
- asked 8 months ago
- asked 5 months ago
- AWS OFFICIALUpdated 6 months ago
- AWS OFFICIALUpdated 3 years ago
- AWS OFFICIALUpdated 6 months ago
- AWS OFFICIALUpdated a year ago