The best thing you can do is to wait for the aws support to answer. Unfortunatly it can take a few days but normally they are very fast imo.
I'm sorry about any frustration or concern this has caused. Thanks for reaching out to our Support team for one on one guidance. I can assure you, the team handling your case has the visibility needed to take a closer look. For secure guidance, please continue to follow up on your support correspondence. I appreciate your patience while our team with the required tools continues to investigate.
- AWS Support - John
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