Pearson Vue Revoked my AWS CertifiedCloud Practitioner exam for moving front and back in my chair.

Question

I had a horrible experience while taking this exam with Pearson Vue. I was not going out of the screen at any moment, My test recording is the best proof of that. I accept I was moving front and back in my chair doping this doesn't take me out of their proctor screen. But this is a silly reason to revoke, It's quite hard to sit like a statue while taking an exam sitting in the chair in this summer season. I really request someone to help me with this issue of how to overcome it. As it was my first AWS exam, I was helpless in this regard. I request someone from AWS to look into this issue and assist me here, It would really be very helpful.

JHaddix · Answer

Please email aws-exam-security@amazon.com if you have any questions over your exam.

ketki khati · Answer

My machine learning exam got revoked for very useless reason .I was only looking at the screen but after 1st warning that I'm not looking at the screen constantly she didn't cross check my area & straight away revoked exam.Its so unproffesional behaviour by that proctor.Please either reschedule exam or give my money back.

NelliT-AWS · Answer

I am sorry you are having issues logging into Skill Builder! Please use https://www.amazon.com/gp/help/customer/account-issues/ to reach the Amazon.com team that can help with your account issues. For phone support in U.S. and Canada: 1-800-388-5512 and 1-800-383-9484 For International phone support: (charges may apply) 1-206-577-1364.

NelliT-AWS · Answer

Please submit a ticket to the [AWS Training & Certification customer support team](https://aws.amazon.com/contact-us/aws-training/), and they will provide assistance. If you already submitted a case, please allow at least 48 hrs to get a response.

Pearson Vue Revoked my AWS CertifiedCloud Practitioner exam for moving front and back in my chair.

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