SlingStudio Live Streaming App not connecting to AWS IVS stream URL.

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HI All, We had used AWS IVS service to enable streaming service provisioning. However We are not able to perform the connecitivty from ‘SlingStudio app’ to IVS using RTMPS URL and stream key. Error: ‘Cannot connect to the RTMP server’. Is there any configuration changes required from IVS side ? Note: OBS and StreamLAB app is working fine with AWS IVS

  • Are you sure that Sling Studio support RTMPS? Also RTMPS uses Port 80 not 1935 FYI.

asked a year ago263 views
3 Answers
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Are you sure that Sling Studio support RTMPS? Also RTMPS uses Port 80 not 1935 FYI.

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answered a year ago
  • Yes SlingStudio supports RTMPS. We are getting below URL from AWS IVS to use -> rtmps://f9c1e1505248.global-contribute.live-video.net:443/app/

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You may want to first try the RTMP connection from SlingStudio to IVS, and see if that works.

If OBS and StreamLab are able to connect to IVS using RTMPS, then it is likely the SlingStudio stream destination is not properly configured. Each RTMP(S) setup has slightly different config requirements for the URL and Stream Name/Key. Perhaps try ending the destination url as '. . .video.net:443' and set the Stream Name/Key to 'app'. Also try with and without the '/' in the destination or Stream Name/Key

AWS
Mike-ME
answered a year ago
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I've tested many devices / software products using IVS Live and all I can say is: it's hit or miss. Connections seem to always work from OBS and Mac / PC desktop applications, but once you get into lesser known programs, mobile and especially Android, it's not stable. I have yet to be able to connect on Android mobile. I've used the same software that had performed well on Mac without success on Android. My advice: test it. If it doesn't connect, move on to another product. I have a list of Android based streamers that will not work if you want them. Thanks.

answered 10 months ago
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EXPERT
reviewed 10 months ago

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