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SES Virtual Deliverability Manager shows warnings for Amazon-managed awsapps.com domain added automatically by WorkMail

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Hello,

I’m using Amazon WorkMail with two domains:

domain.awsapps.com — this domain was automatically added by WorkMail during setup (I did not choose or manually add it).

domain.org — my own custom domain, DNS managed via Namecheap.

Both domains are verified in WorkMail, and all outgoing emails are sent from my custom domain (domain.org) without any issues.

My WordPress website is hosted on Amazon Lightsail, and email sending is integrated with SES/WorkMail.

However, in SES Virtual Deliverability Manager, I see multiple high-impact warnings for the awsapps.com domain, such as:

SPF record not found

DMARC configuration not found

MAIL FROM record not aligned

BIMI record not found

Since I have no control over the DNS for awsapps.com (it’s owned and managed by AWS), I cannot create or edit SPF, DMARC, or BIMI records for it.

My questions are:

Should I simply ignore these SES warnings for the Amazon-managed awsapps.com domain?

Will these warnings have any impact on deliverability for emails sent from my verified custom domain?

Is there any AWS-recommended way to hide or remove these warnings for Amazon-managed domains?

I have attached screenshots showing:

The warnings in SES Virtual Deliverability Manager

My verified domains in WorkMail (including the automatically added awsapps.com domain)

Thank you for clarifying how to handle these warnings

Enter image description here

1 Answer
1
Accepted Answer

Hi,

Thank you for reporting this I will pass this on to the service team. The warnings can safely be ignored as the warnings are purely for the awsapps.com domains. The awsapps.com domain that is added to your organization is mean as a test domain and should not be used for production in any way. This means all the custom domains added to your organization if configured correctly will not be impacted by this.

Kind regards, Robin

AWS
EXPERT

answered a year ago

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