Amazon SES console has reverted to unconfigured

Seems your Amazon SES configuration may have unexpectedly reset, displaying the Get Started page instead of your previously configured settings.

Try below to see whether it can be fixed:

• Region Mismatch

Since Amazon SES settings are region-specific, your setup might exist in a different AWS region. Try switching regions in the AWS Management Console to locate your SES configuration.

• Account or IAM Role Modifications

Changes to account settings or IAM permissions might prevent SES from recognizing your previous setup. Verify IAM policies to ensure your user retains the necessary permissions.

• Service Disruption or AWS Update

AWS occasionally updates services, which can temporarily affect visibility. Check the AWS Service Health Dashboard to see if SES is experiencing an outage.

• Using AWS CLI for Verification

aws ses get-identity-verification-attributes --identities your-email@example.com

I apologize for the inconvenience you're experiencing with your Amazon SES console. This situation where a previously configured service appears unconfigured can be frustrating. Here are a few potential explanations and steps you can take:

1. Check your AWS region: Ensure you're in the correct AWS region where you originally set up SES. SES configurations are region-specific, so if you're in a different region, it may appear unconfigured.

2. Verify account status: Check if there have been any changes to your account status or if there are any notifications about service interruptions or account issues.

3. Review recent changes: Consider if any recent changes were made to your AWS account settings, permissions, or policies that might affect your access to SES configurations.

4. Clear browser cache: Although you've tried Incognito mode, it's worth clearing your browser cache and cookies completely, then trying again.

5. Check AWS Service Health Dashboard: Verify if there are any ongoing issues with Amazon SES that might be affecting your access to configurations.

6. Reset Unified Settings: As a last resort, you can try resetting your Unified Settings in the AWS Management Console. This will restore default settings across services, including recently visited services. To do this:
   - Sign in to the AWS Management Console
   - Click the gear icon (⚙) in the navigation bar
   - Choose "See all user settings"
   - Click "Reset all"
   Be aware that this will affect various aspects of your AWS console experience, including favorite services and default settings.

If none of these steps resolve the issue, it's recommended to contact AWS Support for further assistance. They can provide more in-depth, account-specific troubleshooting and determine if there are any underlying issues with your SES configuration or account access.
  

Sources
Resetting Unified Settings in the AWS Management Console - AWS Management Console