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AWS Account verification Team

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I have received an email that my account is required further verification and until that its blocked. I have replied to aws-verification@amazon.com but they are not replying too fast. is there any way to contact them instantly. My company is Dubai based and I can visit their off if there any have

2 Answers
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Hello,

I was able to locate the cases you opened with our Support team and the issue appears to be resolved. If you need further assistance with this please reply to the last email you received from our Support team, and they will be able to assist you further.

— Brian D.

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answered 6 months ago
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This AWS verification team with email address aws-verification@amazon.com are unprofessional. Despite repeated emails requesting for feedback on why they have blocked or suspended my account inspite of having provided all necessary documents, I receive no reply.

This is something that I hope AWS management should look into. These guys whoever is in charge of the AWS verification team need to be reminded of AWS core leadership principles of "customer obsession". In my experience to date, they are the anti-thesis of this AWS leadership principle and a big letdown for the company.

I am shocked that so many other customers have had to deal with nightmares of AWS-verification team behavior.

What a shame....

answered a month ago

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