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/Media Convert is failing to trancode with errors/

Media Convert is failing to trancode with errors

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I am currently trying to transcode my set of videos through amazon batch trancode but am having problems.My cloudwatch log output this error.

/var/runtime/urllib3/connectionpool.py:1013: InsecureRequestWarning: Unverified HTTPS request is being made to host 'tgzfwmguc.mediaconvert.eu-west-1.amazonaws.com'. Adding certificate verification is strongly advised. See: https://urllib3.readthedocs.io/en/1.26.x/advanced-usage.html#ssl-warnings /var/runtime/urllib3/connectionpool.py:1013: InsecureRequestWarning: Unverified HTTPS request is being made to host 'tgzfwmguc.mediaconvert.eu-west-1.amazonaws.com'. Adding certificate verification is strongly advised. See: https://urllib3.readthedocs.io/en/1.26.x/advanced-usage.html#ssl-warnings.

My media convert job is showing this error.

Error message Unable to open input file s3://redacted/redacted.mp4: [Failed probe/open: [Can't read input stream: Failed to read data: HeadObject failed]] Error code 1404

1 Answers
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It seems that you MediaConvert job is unable to read the source file from the S3 bucket. First validate that the file exists in the S3 bucket in the referenced location. Then check that your MediaConvert IAM role includes access to the S3 bucket. Please review the following link for MediaConvert access control https://docs.aws.amazon.com/mediaconvert/latest/ug/auth-and-access-control.html

answered 2 months ago
  • I have done everything still it showing the same error boss.Can I share my job ID with you so you help me validate.I am under tight deadlines right now

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