Failure to add Cloudwatch Datasource on Amazon Managed Grafana.

Question

I am currently trying to access my Cloudwatch logs from sa-east-1, but when I try to create my datasource I get the following: 504 Gateway Time-out

504 Gateway Time-out

I have tried using Workspace IAM Role and Access key & Secret key for Auth (both with admin priviledges). Neither of them work. Also enabled 443 inbound on the security group.

Deeksha · Accepted Answer

Try accessing the logs directly using the AWS CLI to see if it's a problem with the AWS service or your environment.

```
aws logs describe-log-groups --region sa-east-1

```
If possible, try setting up the same configuration in a different AWS region. This can help determine if the issue is region-specific.

Ensure,
Security Groups: Port 443 (HTTPS) is open for outbound traffic in the security group attached to your instance or environment.

VPC/Subnet Configuration: If your instance is within a VPC, ensure that your VPC routing table is configured correctly to allow outbound internet access (via an Internet Gateway or NAT Gateway).

Failure to add Cloudwatch Datasource on Amazon Managed Grafana.

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