Urgent Assistance: Error establishing a database connection

Question

Hi staff,
Can you please assist me with my website http://braindocacademy.com.au/
I had stopped and started the instance, and right after starting it, it said "Error establishing a database connection." I have no clue why, because it could load before I started it. It is built on Wordpress Bitnami Lightsail.
It would mean a lot if you can help me.
Thanks for reading and really appreciate your time,
Carl

Answer

Hi,

Most likely the database has not started after instances stop / start (assuming you are not using RDS for database).
Check if the database is running with this command. From the output of the command you should have a line for mariadb / mysql

```
sudo systemctl status bitnami
```
If mysql or mariadb is not listed, and other services like php / httpd are shown, you can try to restart the service

```
sudo systemctl restart bitnami
```
For mysql startup failures (if any) you can also check /opt/bitnami/mariadb/logs/mysqld.log

--Syd

Urgent Assistance: Error establishing a database connection

Relevant content