All workmail emails go into spam for all prividers

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Lately (actually, for quite a while), all AWS Workmail emails from my domain 12chairs.com go into Spam on all folders, including while sending to the addresses on the same domain. Yahoo, my work email (Broadcom), all goes into spam. I spent a lot of time requesting a certificate and creating a CloudFront distribution (E2S06H8QWX3ZIB) according to an article I found, but no luck. Let alone the fact that it is unreasonably expensive for a personal email and just a few people, the fact that new Windows Outlook does not find these email addresses at all, that there is no automatic spam filtering (I have to block whole domains), it also does not work as it ends up in Spam folders. Is there a remedy, considering that I followed the article and created the distribution? Thank you in advance for your help! (I was just prompted with similar question, which had no answer what-so-ever). Expectations are low, but still hoping for help after all the work I put into keeping Workmail.

3 Answers
1
Accepted Answer

Thanks. Still do not understand why the domain is blacklisted. Just a super low volume email used by 5 people with a few messages a day at best. Not sure what is exactly applicable from the articles as a practical fix, but thanks anyway

answered 15 days ago
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EXPERT
reviewed 15 days ago
1

Hi,

You may want to follow this guidance to maximize the deliverability of your emails: https://docs.aws.amazon.com/ses/latest/dg/send-email-concepts-deliverability.html

This article about SES emails ending in spam with solutions may also interest you: https://medium.com/@warmy/why-your-amazon-ses-emails-end-up-in-spam-and-how-to-turn-things-around-17097d4fe3b7

(SES is used in background by Workmail)

Best,

Didier

profile pictureAWS
EXPERT
answered 16 days ago
profile picture
EXPERT
reviewed 15 days ago
0

I created SES identities, and the email address is verified, but the emails still go to Spam. The domain is in "Pending Verification" state - not sure why, it is registered with Route 53. Nothing seems to help :( Thanks, -- Alex

answered 15 days ago

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