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Hello, this other repost contains useful information on some common issues with SES and how to troubleshoot them: https://repost.aws/knowledge-center/ses-resolve-emails-not-delivered
However, based off of the problem that you've described, it sounds like there might be an issue with the email recipient's server. You can check this by configuring Amazon SNS notifications for Amazon SES that will alert you in case of failure. Follow the steps in this article to set up alerts: https://docs.aws.amazon.com/ses/latest/dg/configure-sns-notifications.html
For more information on the details that are included in the Amazon SNS notifications, see this article on Amazon SNS notification contents for Amazon SES: https://docs.aws.amazon.com/ses/latest/DeveloperGuide/notification-contents.html
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