Migrating from SendGrid to SES. What is the best way to approximate "sub accounts".

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SendGrid has a layer called sub accounts, and separate reputation statistics are kept for each sub account. We can separate traffic based on accounting or risk purposes using different sub accounts. For example, we send all Marketing emails (campaigns) through a separate sub account as they are deemed to be riskier than our Transactional emails (payment receipts).

AWS SES has different Verified identities and Configuration sets, but aggregates all Reputation metrics to the entire account. Is there a recommended method to replicate the SendGrid sub account functionality?

mallen
asked 4 months ago184 views
1 Answer
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Hello ,

SES tracks two important metrics that we consider in reputation calculation that are the bounce and complaint rates for your account. If the bounce or complaint rates for your account are too high, we might place your account under review or pause your account's ability to send email. The bounce and complaint rates of the account are region based and for all the verified identities in the region.

If your bounce rate is 5% or greater, SES review team might place your account under review. If your bounce rate is 10% or greater, we might pause your account's ability to send additional email until you resolve the issue that resulted in the high bounce rate. Similarly, if your complaint rate is 0.1% or greater, SES review team will place your account under review. If your complaint rate is 0.5% or greater, they might pause your account's ability to send additional email until you resolve the issue that resulted in the high complaint rate.

You can refer the below document for more information: [+]https://docs.aws.amazon.com/ses/latest/dg/monitor-sender-reputation.html [+]https://docs.aws.amazon.com/ses/latest/dg/faqs-enforcement.html#e-faq-bn

If you want to know the reputation of different emails like marketing , transactional you can use configuration set reputation metrics. However SES takes into account all the emails in reputation calculation for bounce and complaints.

You can refer the below document for configuration set reputation metrics: [+]https://docs.aws.amazon.com/ses/latest/dg/configuration-sets-export-metrics.html

Further, if you want to separate the account reputation calculation for marketing and transactional emails, you can use different SES regions to send emails for different types of emails.

AWS
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Avani-B
answered 4 months ago

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