AWS Activate credits rejected – which “internal requirements” am I still missing?

I understand your frustration with the AWS Activate credits rejection. Based on the information available, there are several potential reasons for rejection that aren't explicitly stated in the public documentation.

First, AWS Activate has internal requirements that go beyond what's publicly listed. These may include factors such as the nature of your business, development stage, and projected AWS usage patterns.

Common rejection reasons include:

1. Inconsistencies in business information: Even small discrepancies between your application, company website, and public records can trigger rejection.

2. Account associations: If your account or IP address has been associated with any previous policy violations, this could affect your application.

3. Service eligibility: Note that AWS Activate Credits cannot be applied to certain services, including some aspects of Amazon Bedrock (specifically third-party foundation models), which might be relevant to your AI-focused startup.

As for next steps:

• Review the AWS Activate eligibility criteria thoroughly again
• Consider reaching out directly to the AWS Activate team through their contact form for more specific feedback
• If you're working with an accelerator partner, ask them to advocate on your behalf or provide guidance
• You might want to check if there are any specific requirements related to your Portfolio tier application that you may have missed

Unfortunately, AWS typically doesn't provide detailed rejection reasons due to their internal policies. Persistence is key - many startups face initial rejections but succeed after refining their applications and addressing potential issues.
Sources
Repeated Rejections for AWS Activate Founders Credits – Need Guidance | AWS re:Post
about AWS startup credits | AWS re:Post

Hello Gustavo,

Thanks for sharing the detailed context and steps you've already taken—it's clear you've done a thorough job in preparing your application.

From experience, it's quite difficult for community members to provide definitive guidance on AWS Activate rejections, as the reasons can vary and are often based on internal criteria that aren't publicly documented.

Given the circumstances, I strongly recommend reaching out directly to AWS Support or working through your accelerator partner to request further clarification. While community input can be helpful for general insights, only AWS can provide case-specific feedback that may help resolve the issue or clarify next steps.

You can open a support case here:

👉 https://support.console.aws.amazon.com/support/home#/case/create?issueType=customer-service

Wishing you the best with ResumoCast !

Kind regards,

Murali

Did you solve the problem? I have the similar issue.

I have already reach out directly to AWS Activate Support team and they said that they need information to substantiate my startup's existence, such as documentation of my company's incorporation or registration. Also, they asked me to provide written justification of your use case for AWS Activate Credits.

And then I prepared for all those things and reply to them. And no response, for several times.