How to open my terminated Aws account

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My account was terminated on February, i only become aware of this recently. Apparently had an unpaid bill how can i reopen and pay the bill and also stop the service if its still runnning.

user123
asked 9 months ago582 views
2 Answers
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If your AWS account is not cancelled but suspended, you can open a case with AWS Support by clicking on "Account and billing" to resume the account.
https://repost.aws/knowledge-center/reactivate-suspended-account

Resources on the account can be deleted at any time while your account is suspended.
If your account isn't reactivated within 30 days of suspension, then your account will be closed.
If your account isn't reactivated within 90 days of closure, then your account is terminated.
Terminated accounts can't be reopened, and all resources on the account are lost.

If you have cancelled your AWS account, you will not be able to restore it because more than 90 days have passed.
https://docs.aws.amazon.com/organizations/latest/userguide/orgs_manage_accounts_close.html

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EXPERT
answered 9 months ago
  • I opened another account because it's past 90 days and they have closed it too stating it is linked to a previously closed account. How can open a fresh account or revive the old one?

  • linked to a previously closed account

    Since individual AWS accounts are isolated, the closure of one AWS account would not affect other accounts. Try creating an AWS account using an email address you have not used in the past. If this does not work, we recommend that you open a case with AWS Support under "Account and billing".

  • I got this email.

    Dear AWS Customer,

    We have closed your Amazon Web Services account because we found it to be related to other previously closed accounts.

    If you weren't aware of the other accounts, another person in your organization could have opened the account, or there might be someone in common between the two accounts. Due to privacy concerns, we can't provide any more details about this issue.

    We apologize for any inconvenience this might have caused, and we appreciate your patience with our security measures. If you have any questions, then contact us through the Support Center: (please click here)

    Sincerely, Amazon Web Services

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I got this email.

Dear AWS Customer,

We have closed your Amazon Web Services account because we found it to be related to other previously closed accounts.

If you weren't aware of the other accounts, another person in your organization could have opened the account, or there might be someone in common between the two accounts. Due to privacy concerns, we can't provide any more details about this issue.

We apologize for any inconvenience this might have caused, and we appreciate your patience with our security measures. If you have any questions, then contact us through the Support Center: (please click here)

Sincerely, Amazon Web Services

user123
answered 9 months ago

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