Cannot See Sagemaker Domain

Question

If I go to the Sagemaker Domain site, it says there are no domains and prompts me to make a domain. However, if my coworker goes to the Domain site she sees the domain and a list of user profiles that includes my user profile. How come I cannot see the domain?

Thank you

Answer

Thank you! I think the issue was the region.

Answer

Hello,

There could be the following reasons as mentioned below :

1. If you and your coworker are using the same AWS account: Then please verify that you both are accessing the domain in the same region. The region can be found in the top right corner in the web console. Also, please verify if there is any error message popup in the red banner related to IAM permissions.

2. If you and your coworker are using a different AWS account: Since, Sagemaker domain is accessible within the same AWS account only and it cannot be accessed from a different AWS account.

If you are still experiencing this issue I would recommend you open a case with AWS Support at [1] so we can assist you in determining a root cause, as we will require access to information about your environment.

Hope this helps!

[1] https://support.console.aws.amazon.com/

Cannot See Sagemaker Domain

Relevant content