Click to call Functionality

0

Hi, We are trying to implement click-to-call functionality. For example, CRM D65 portal, let's say we have a number present on the customer information page on CRM D-365 page. After Clicking on the number, we should be able to call out that number using Amazon connect automatically. How we can achieve this functionality.

Regards Harry

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Application Integration Business Applications

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English

asked 2 years ago302 views

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Accepted Answer

Hi there! Check out this blog post that discusses how you can implement click-to-call with Amazon Connect. https://aws.amazon.com/blogs/contact-center/click-to-call-in-amazon-connect/

answered 2 years ago

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reviewed a year ago

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