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offer wont let me subscribe?

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I have set up an AWS and received a private offer. It wont let me subscribe, it says I need to upgrade. How do I do that? it is for my work so don't want to pay to have to accept offers?

Can you advise please.

1 Answer
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If you're having trouble subscribing to a private offer in AWS Marketplace, there could be several reasons:

  1. You might be signed into the wrong AWS account. Private offers are extended to specific AWS account IDs, so make sure you're using the account that received the offer.

  2. If you're part of an organization using Private Marketplace, the product may need to be approved by your Private Marketplace administrator before you can subscribe. In this case, the private offer must be extended to both your AWS account and your organization's management account or delegated administrator account.

  3. The private offer may have expired. You can check this under the "Accepted and expired offers" tab in the Private offers section of the AWS Marketplace console. If expired, you'll need to contact the seller to extend the expiration date or create a new offer.

  4. If you already have an active subscription to the product, you'll need a new offer to update or expand your subscription. Each buyer account can only have one active subscription to a product.

  5. Your account may not be allowlisted to view the private offer, especially if it's a limited listing AMI product.

  6. You may not have the necessary IAM permissions (aws-marketplace:ViewSubscriptions) to view and accept offers.

If you're seeing a message about needing to "upgrade," this might be related to your organization's Private Marketplace settings. Contact your AWS administrator to ensure you have the proper permissions and that the product has been approved for your Private Marketplace if applicable.
Sources
Troubleshooting private offers - AWS Marketplace
Subscribing to a private product in a private marketplace - AWS Marketplace
Subscribing to a private product - AWS Marketplace
Private offer FAQ - AWS Marketplace
Private offers in AWS Marketplace - AWS Marketplace

answered 10 months ago

AWS
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reviewed 10 months ago

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