RDS Metrics not loading, slow console, account-wide

Question

This started happening around the beginning of the week, and there were no changes made to our services that could of causes this.

Basically the entire "Monitoring" tab of a database details page is unresponsive.  Charts don't load at all, and the buttons are unresponsive.  Also when trying to modify an instance we get an infinite loading screen.

This does not happen on other accounts, only this specific account that I manage.

Has anyone ever run into this issue?  AWS Health and Service Status doesn't list any potential outages or anything similar.

kyager · Accepted Answer

After messing around with it, I finally found out there was an IAM permissions error hidden inside the JavaScript console where it was hidden from sight.  Not very user friendly to say the least, but at least it's solved now.

insung · Answer

I had the same issue. The Monitoring tab for the Load Balancer and the Metric tab for ECS were not showing up. After reading the comment, I opened Chrome Developer Tools to check for any errors, and it started working fine from then on. If you’re experiencing the same issue, try opening the Developer Tools.

RDS Metrics not loading, slow console, account-wide

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