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Is there a way within amazon to have the chat bot responses formatted?

0

I want my text chat bot responses to contain paragraphs and bolded word etc if possible - does anyone have any suggestions? id like to avoid using lambda is possible but can do if need be.

Topics
ServerlessComputeApplication IntegrationBusiness ApplicationsMachine Learning & AI
Tags
AWS LambdaAmazon ConnectAmazon Lex
Language
English
Fizz
asked 7 months ago237 views
2 Answers
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Yes, use text/markdown as content type. If you are using chat widget make sure supportedMessagingContentTypes is included.

TalkFirst
answered 7 months ago
  • Fizz
    7 months ago

    thanks but sorry i dont completely understand - is this within lambda? or is there a solution that can be applied directly to lex?

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This is possible with Interactive Messages using Lambda. https://docs.aws.amazon.com/connect/latest/adminguide/interactive-messages.html

SendMessage API also provides markdown capabilities but then you will need to implement some custom bot solution. https://docs.aws.amazon.com/connect-participant/latest/APIReference/API_SendMessage.html

TalkFirst
answered 7 months ago

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