Comprehend - Account is not authorized to make this call

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I am trying to make a AWS CLI command request to Comprehend but I am getting an error:

An error occurred (NotAuthorizedException) when calling the DetectPiiEntities operation: Your account is not authorized to make this call.

I am signed as the root user for my AWS account with full administrator access. Do I need to do something to enable my account for Comprehend?

jshah
asked 2 months ago92 views
2 Answers
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Hello.

Judging from the content of the error, it appears that the use of Comprehend is restricted in your AWS account.
There may be restrictions on the AWS side, so I think it would be a good idea to open a case with AWS Support under "Account and billing" and inquire.
https://docs.aws.amazon.com/awssupport/latest/user/case-management.html

Also, although it may not be very relevant, please make sure that you have selected a region where Comprehend can be used.
https://aws.amazon.com/about-aws/global-infrastructure/regional-product-services/?nc1=h_ls

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EXPERT
answered 2 months ago
profile pictureAWS
EXPERT
reviewed 2 months ago
0

Hi,

In addition to Riku's guidance, I would also suggest you to check if you account is controlled by an AWS Organizations hierarchy: https://aws.amazon.com/organizations/

In that case, check if this structure doesn't have a policy in place barring your from using Comprehend for compliance reasons or any other similar purpose. See SCP documentation: https://docs.aws.amazon.com/organizations/latest/userguide/orgs_manage_policies_scps_examples.html

Best,

Didier

profile pictureAWS
EXPERT
answered 2 months ago

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