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any chance to refund for sms charge

0

Recently, in a service that uses aws to send sms, we have confirmed that a large amount of sms occurs when the number is not the number requested through our service. Is there any chance that I can get a refund for this case? If so, how can I proceed?

Topics
Management & GovernanceServerlessAnalyticsApplication IntegrationBusiness ApplicationsFront-End Web & Mobile
Tags
AWS Management ConsoleAmazon OpenSearch ServiceAmazon ConnectAmazon Simple Notification Service (SNS)Amazon Pinpoint
Language
English
rePost-User-6606722
asked a year ago239 views
1 Answer
0

We recommend that you consult with AWS Support under "Account and billing".
Depending on the nature of the claim and the problems encountered, they may be able to offer partial refunds or other services.
https://docs.aws.amazon.com/awssupport/latest/user/case-management.html

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EXPERT
Riku_Kobayashi
answered a year ago

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