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The problem subsists today - hoping to catch some @AWS staff attention, as I really have no idea what could be the actual problem, since there's no explanation whatsoever on the webapp (or any of the other login patterns, really). The workmail has been in use for the past few years without any problems, and is now blocking an SSL renewal due in a couple of weeks.
Edited by: Nriveros on Jul 9, 2021 1:28 AM
answered 3 years ago
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Hi Nriveros,
The organization has an access control rule that denies access for IP addresses outside of the specified IP range. https://docs.aws.amazon.com/workmail/latest/adminguide/access-rules.html.
Please reset you access control rules and it should fix the issue.
Thanks,
Sowmya
answered 3 years ago
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