2 Answers
- Newest
- Most votes
- Most comments
0
Hello, Ideally, if campaigns are working than there should be no issue with journeys. However, as you are facing issue I would suggest to have a look in document[1] and open a support case by mentioning all the resource information in support case as this issue needs to be troubleshooted and resource information needs to be checked. [1] https://docs.aws.amazon.com/pinpoint/latest/userguide/troubleshooting.html#troubleshooting-journey-event
answered 6 months ago
0
Hello Saurab thanks for the quick reply - never went down to the Troubleshooting section, as I did not expect to get this information there. Helped me and it works now. Thx Ralf
answered 6 months ago
Relevant content
- asked 2 years ago
- asked 2 years ago
- AWS OFFICIALUpdated 2 years ago
- AWS OFFICIALUpdated 2 years ago
- AWS OFFICIALUpdated 6 months ago
- How do I set up logging for Amazon Pinpoint voice messages for Amazon Pinpoint SMS and Voice v1 API?AWS OFFICIALUpdated 2 years ago