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Hi, yes, you can use CloudTrail APIs to capture any API interaction to be captured by Eventbridge rules, this is an example: https://repost.aws/knowledge-center/automate-eventbridge-rule-cloudtrail-api and https://docs.aws.amazon.com/eventbridge/latest/userguide/eb-log-api-call.html
https://docs.aws.amazon.com/connect/latest/adminguide/connect-eventbridge-events.html shows 3 types of events, Contacts, Contact Lens and Voice ID
You will need to create an EventBridge rule, you can follow Contact Lens example filtering just Contact Lens events:
https://docs.aws.amazon.com/connect/latest/adminguide/contact-lens-rules-eventbridge-event.html
"source" = "aws.connect"
"detail-type" = "Contact Lens Analysis State Change"
or rules like anything but: https://docs.aws.amazon.com/connect/latest/adminguide/contact-events.html#stop-streaming-event
{
"source": ["aws.connect"],
"detail-type": ["Amazon Connect Contact Event"],
"detail": {
"eventType": [{
"anything-but": ["CONTACT_DATA_UPDATED"]
}]
}
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Hi, I have implemeted cloudTrail by following documentation. It returns me only one event call is done. But I need amazon connect events.