Why did I loose my usage stats?

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Hi, I use CloudWatch to monitor the stats of a simple EC2 instance and an RDS instance. About two hours ago I have a whole in the graph for the RDS instance. There is no CPUCreditBalance no CPUUtilization and no CPUCreditUsage for 14 minutes. During this time the service was working and I've had no down time. After that time I have stats for CPUUtilization but CPUCreditBalance and CPUCreditUsage are still missing from the graph.

2 Answers
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CloudWatch metrics are a best efforts service so there will be gaps in your monitoring on occasion. It doesn’t happen very often but there isn’t anything you can do to get the missing datapoints back.

profile picture
answered 2 years ago
  • That I get, and I've has small gaps in the data before and it's OK. But I've had no data for those two data points for the last 12 hours and I am still getting nothing. At some point this should be considered and issue shouldn't it?

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Hello,

Reading through the case notes, I understand that used CloudWatch to monitor the stats of a s simple EC2 instance and an RDS instance, however after a while you only had stats for CPUUtilization but CPUCreditBalance and CPUCreditUsage are still missing from the graph. Correct me if misunderstood you.

looking at AWS re:Post [1] this is a known issue regarding the t3 instance families, can you confirm if you are using the t3 instance family?

From my end I would like to point out that CloudWatch works as push service, and not a poll service. What this means is that in most scenarios, such as metrics delivery, CloudWatch only acts as a storage facility for metrics and is highly dependent of other services to send metrics to CloudWatch Logs [2].

With that being said you might need to reach put to AWS Premium Support regarding this as it is an issue that can be solved by Technical Support.

I hope you find the above information helpful.

Have a great day ahead!

References

[1]AWS re-Post-https://repost.aws/questions/QURRD6D64tQ1S_fGWfvbZndA/cpu-credit-usage-and-cpu-credit-balance-metrics-missing-in-t-3-a

[2] How Amazon CloudWatch works - https://docs.aws.amazon.com/AmazonCloudWatch/latest/monitoring/cloudwatch_architecture.htm

steven
answered 2 years ago

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