Keep getting network error trying to sign up to AWS DeepRacer student

Question

Hey there, I keep getting a network error every time I try to sign up to the DeepRacer Student. I tried using my school email, then my was email. I tried logging in with my school email too, and my AWS Educate credentials and so on. I then even set up multi-user access for deep racers but it still didn't work. I keep getting a network error response every time I try to sign up or login in. I don't know what to do and I would be really grateful for some support. Thank you. edit: just saw that it's the same for AWS BugBust, when I try to sign up or login it gives a network error too.

DavidFSmith · Accepted Answer

There are no specific network requirements for using an AWS DeepRacer student account as it's just a version of the standard AWS DeepRacer console, so can you provide the full error message, along with any other useful / relevant details - thanks.

Also as an alternative if your school is signed up to use [AWS Academy](https://aws.amazon.com/training/awsacademy/) and  you have an active account provisioned - you should be able to get the details you need from your school / University and they would also be the best people to speak to about your account (if they are unsure what the issue is then they can also raise a support request) you could use that instead.  Good luck with the racing.

Keep getting network error trying to sign up to AWS DeepRacer student

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