Control Tower Setup

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I'm trying to setup Control tower but it's failing due to Security OU accounts are suspended and I am not getting an option to update the OU name and security and audit account details in setup. Control Tower fields are pre populated on clicking the Retry button. How can I reset the fields of Control Tower setup.

Thank you for the time!

asked 10 months ago261 views
1 Answer
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Suspended accounts cannot be enrolled into AWS Control Tower. I recommend you move the account(s) from the Security OU to a new OU (i.e. "Suspended"), and try again. You must supply a unique email address for each account during setup, either new or existing. If you choose to have AWS Control Tower create new shared accounts for you, the email addresses must not already have associated AWS accounts.

profile pictureAWS
answered 10 months ago

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