My login is not working to access quicksite

To resolve your issue with logging into QuickSight and resetting your password, follow these steps:

1. Check Your Credentials:

• Ensure you are using the correct email address and password associated with your QuickSight account.
• Verify that your Caps Lock is not on and that you are entering the password correctly.

2. Reset Password:

• Go to the AWS QuickSight login page https://quicksight.aws.amazon.com/
• Click on the "Forgot password?" link.
• Enter your registered email address and follow the instructions to reset your password.

3. Verify Account Activation:

• Ensure that your QuickSight account has been activated. You should have received an activation email when you signed up. Check your email (including the spam/junk folder) for the activation link.

4. Check User Status:

• If you are part of an organization, ask your QuickSight admin to verify that your account is active and not suspended.

5. Clear Browser Cache and Cookies:

• Clear your browser's cache and cookies, then try logging in again.
• Alternatively, try accessing QuickSight using a different browser or incognito mode.

6. Check Permissions:

• Ensure that your IAM user or role has the necessary permissions to access QuickSight. You can verify this in the AWS Management Console under IAM policies.

7. Contact AWS Support:

• If you have tried all the above steps and still cannot log in or reset your password, contact AWS Support for further assistance. Provide them with as much detail as possible about the issue, including any error messages you receive.

To contact AWS Support:

• Go to the AWS Support Center.
• Open a new support case and select the "Technical Support" option.
• Provide details about your issue and request assistance with resetting or activating your QuickSight account.